Becoming a representative
Introduction
As an accountant or real estate agent (for example), you need to access the financial data of your customers and inject these data in a third-party software to automate your business processes. Ponto enables this processing operation by providing a framework allowing your customers to give you a mandate on their bank account data stored in Ponto.
With this Ponto mandate, as a representative of your customer, you can view the transactions and balances of the bank accounts selected by your customer, you can refresh and process these data in your third-party software (read more about billing), and you can prepare payment orders to be signed by your customer with their banks.
Note that the representative feature is very practical if your customer (i.e., the bank account owner) does not have direct access to your software. However, if you are building yourself a software and intend to provide direct access to this software to your customers, you should consider using our Ponto and Ponto Connect APIs instead of the representative feature.
FAQ
What is a representative in the context of Ponto?
A representative is a Ponto organization that is mandated by another Ponto organization to process their financial data stored in Ponto. Thanks to this Ponto mandate, the representative can lawfully access the bank account data of the represented organization in Ponto.
How do I become a representative?
Access the settings of your Ponto organization and click to request the role of representative. Fill in the form to provide additional details about your activity, your legal status and structure (UBOs, legal representatives). Our team will review your information and grant you the representative role. We will send you an email once done. The process can take up to a few days.
How do I invite my customers to share their financial data with me?
How can I check if my customer already gave me the mandate on their bank account data?
Log into your Ponto dashboard and click on the left menu to view your represented organizations. If your customer already completed the mandate flow, they would appear in this list. They will also appear in the dropdown list with all your other organizations.
As a representative, can I refresh myself the bank account data of my represented organizations?
Yes, you can do that either by actively using your software (if supported, you may want to check with your software provider), or directly from your Ponto dashboard by accessing the bank accounts of the related organization.
Note that Ponto automatically refreshes (with the banks) all account details and transactions 4 times per day. Consequently, depending on your use case, you probably don’t need to bother yourself about refreshing the bank accounts information of your represented organizations.
Does my customer need to reauthorize his/her bank accounts in Ponto?
How can I share the management of my represented organizations between different Ponto users?
What is the cost of a mandate?
To process the financial data of your represented organizations in a third-party software, you will have to create integrations (read more about integrations). You will therefore be charged as described in our pricing model. For your customer, however, it is totally free to create mandates in Ponto.